FAQs

Are we still holding classes during COVID-19?

Yes! We are following all CDC guidelines by keeping 13 or fewer people per class, requiring everyone to wear masks, sanitizing frequently, utilizing HEPA air cleaners, and enforcing 6 feet of social distancing to keep everyone safe during our classes.

How long do the classes normally take?

Our classes usually take 3.5-4.5 hours. BLS Only and CPR/AED Only classes fall on the shorter end of that range, while CPR/AED and First Aid classes fall in the higher end. It also depends on how many people are in the class and how long you take to complete the skills and written tests.

When will I receive my certification card?

If you successfully complete the course, you will receive your card the same day.

Will my employer accept my certification?

Yes, as long as you have taken the correct class. Please check your guidelines to find what class is required for you.

How long is my certification good for?

All certifications are good for 2 years.

If I take the course in Oregon, but live in another state, will my card be accepted?

Yes, course completion cards are accepted in all US states

How do I sign up for a class?

Right here! Find the class you need on a date and time that works with your schedule, click on it and a form comes up, complete that form and you’re registered.

Will I be reminded of my upcoming class?

Yes, you will get an email the day before the class to remind you.

Will you remind me when my card is going to expire?

Yes, if you have taken the class with us we will send out a reminder one month prior to your card expiring to the email address we have on file.

What does BLS Stand for?

BLS Stands for Basic Life Support for Healthcare Providers.

How do I pay for the class?

You can either pay via credit card when you register online or you can arrive 10 minutes before your class starts and pay in cash.

How large of a class can you teach?

We have many instructors and can teach a class of any size.

What should I wear to the class?

Comfortable, lightweight clothing, and shoes that slip off and on easily.

What is the minimum age to learn CPR?

We do not mandate a minimum age requirement for learning CPR. The ability to perform CPR is based more on body strength than age. Studies have shown that children as young as nine years old can learn and retain CPR skills

Why is AED training included in all training?

The science in the official 2020 AHA Guidelines for CPR and ECC shows that victims have a greater chance of survival from cardiac arrest when high-quality CPR includes use of an AED.

I am not a healthcare professional and I need a CPR and AED course for work purposes. Which course should I take?

Heartsaver (H.S.) CPR AED and first aid is probably best for you.

Are your courses OSHA Compliant?

Our courses are for anyone with limited or no medical training who needs a course completion card for job. These courses are designed to meet OSHA requirements.

Is BLS a prerequisite for ACLS?

Yes, and they are expected to be proficient in BLS skills.

Do I need to do anything to prepare for the class?

No, but if you wish to purchase a class book ahead of time, visit our web store.

I lost my course completion card. How do I get a replacement?

It is the responsibility of the Training site to issue a duplicate card if a card is lost.

All requests for duplicate or replacement cards must be submitted directly to the Training site that issued the original card. Please note there is a $25 fee for reissuing a card.


Still have a question? Contact us!